Privacy Policy

Last updated: 01/04/2026

JBKeys (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Billing details
  • IP address and device information
  • Purchase history
  • Any information you provide when contacting us

2. How We Collect Information

We collect information when you:

  • Make a purchase
  • Create an account
  • Contact us for support
  • Subscribe to emails or promotions
  • Browse our website (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Deliver digital products (such as license keys)
  • Provide customer support
  • Communicate important updates
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal and regulatory requirements

4. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

  • Payment providers (e.g., PayFast, Ozow)
  • Hosting and website service providers
  • Analytics services (e.g., Google Analytics)

These parties are obligated to protect your information.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes

7. Your Rights (POPIA)

In terms of POPIA, you have the right to:

  • Access your personal information
  • Request correction or deletion
  • Object to processing
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

8. Cookies

Our website uses cookies to improve your experience. Please refer to our Cookie Policy for more information.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:

📧 info@jbkeys.net
🌐 www.jbkeys.net